Mortgage Banker Position, Louisville, KY - Refi Mrtg Banker East Discover Employee Review

3.0
Apr 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, decent base salary (was $10.00 an hour as of early 2013) for an entry level position and very good commission based compensation for those who excel at the job. Business model is one of honesty and transparency for the most part. Branch leadership was fairly strong.

Cons

Completely results driven. If you aren't one of the better performers, you aren't seeing a whole lot more than that $10.00/hr base. A lot of pressure to meet daily call count/ talk time thresholds. Environment can feel hyper competitive. Once you acquire the licenses to legally do the job, you are on the phone (thrown to the wolves so to speak). **Actual SALES training is insufficient at best. I cannot emphasize this enough.**

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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