Great Company with benefits but upper management SUCKS! - Loan Specialist Discover Employee Review

3.0
Nov 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Discover is a stable company to work for with good benefits when it comes to 401K, insurances, and PTO. The pay is decent, but they tend to cut back on incentives on certain departments and pay less compared to their competitors.

Cons

Upper management SUCKS! I’m talking about HQ people, we are all just a number to them and easily replaceable. Management on the floor (team leaders and coaches) tend to be nice and flexible with employees for the most part but they do not get the last word. Also, system issues are a regular thing and happen almost daily.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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