Not Worth the Pay - Customer Service Representative Discover Employee Review

2.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Competitive salary Good benefits & insurance Paid training

Cons

Fake company culture Misleading workload Horrible customers Constant pressure to exceed standards

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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