Stressful - Customer Service Specialist Discover Employee Review

2.0
Dec 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Okay pay, Nice benefits, Thorough training

Cons

5 calls per month are check for quality assurance. Minor things will result in failure which is really stressful and makes you robotic

Explore other reviews about Discover

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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