place to learn and grow - Training Specialist Discover Employee Review

4.0
Sep 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Good people, nice facilities, decent benefits & pay, easy to promote and allow movement through company

Cons

same as with all call center environments....depending on position and department, you may experience some of the worst calls you ever had in your life.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Nice compensation

Cons

None I can think of during my tenure

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