Awful company to work at - Wfh Customer Service Representative Discover Employee Review

1.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

There really are no pro's

Cons

- Poor management - Inability to discuss working hours with employees / team members - When having tech issues you use up your PTO for problems that aren't yours - Learning material lacks a large amount of what your actual job is -8 different "trainers" over the course of 6 weeks - Very poor pay for a job that requires you to deal with customers money and banking information

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

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