2.0
Mar 27, 2015
Former employee, less than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Communication of accurate information is poor. website almost always experiencing issues. Probably a great place to work if you are not in the call center. lots of employee appreciation 'activities'.
Cons
Not enough people in the so call 'chat' to answer reps questions. Getting different info from different TC/TL. Overall frustration with having to take customers' angry outburst for things you have no control over.most of time. pay is lower than average and pay raise is way less than a $1. high turnover as expected in call centers.