If you have no other choice for a paycheck - Collections Representative Discover Employee Review

2.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits start on day one. Pretty much always hiring, like most call centers.

Cons

High turnover because its a call center, and call centers are terrible to work at. I would only recommend if you have no other place to work and need a paycheck...the only reason I worked there as long as I did was trying to find a lasting job somewhere else.

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

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