Great company... depending on the team you work with. - Customer Service Representative Discover Employee Review

4.0
Apr 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits for full-timers. There's a fitness center too. The cafe is AWESOME too. Paid training as well. Easy company to get into.

Cons

The thing about Discover is, your team can make or break your time there. You either get a good team of people to work with that make it great OR the opposite where they make you dread going to work. Same with the boss. I was lucky to have a good one but I saw others suffer because they did not.

Explore other reviews about Discover

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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