Stressful - Senior Account Specialist Discover Employee Review

3.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Great management Great benefits Schedule Flexibility

Cons

Low pay Ridiculously high call volumes No work life balance High standards to meet

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Discover Response
4y
Thank you for your insight into working at Discover. We're glad to hear that you are taking advantage of the benefits we offer. It's important to us that our team has a healthy work-life balance, so we're sorry to hear that is not the case. We hope you feel comfortable reaching out to your manager to discuss these concerns. Thank you for being part of the Discover team!

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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