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      Overall great experience, but there are some kinks - Account Manager Discover Employee Review

      3.0
      May 9, 2015
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good atmosphere Friendly environment Great training/adequate training time 10 weeks

      Cons

      Management could be better at accommodating employees when there is a family emergency, even if they are on a corrective action

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      3.0
      Jul 12, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home, good benefits

      Cons

      Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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