Customer Service Rep - Anonymous employee Discover Employee Review

4.0
Jun 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, lots of opportunity for advancement, great pay, and excellent vacation time

Cons

too much time on the phone and nothing in your day aside from that

Explore other reviews about Discover

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance when compared to other companies.

Cons

Leadership at the top level is very secretive and not so open about the decisions

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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