Bad Management, Zero Development - Sr Associate Discover Employee Review

2.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Beautiful work location Up-to-date technology Strong commitment to diversity High level of dedication by peers (not management)

Cons

Bait-and-Switch Job Duties - Was hired for a specific analytical role. After three months, technical/record-keeping duties added with no training. Three months after that, original analytical role taken away because the time spend on new duties did not allow time to focus on primary role. Zero Job Performance Feedback - Went three years without a 1-on-1 with manager despite monthly requests. Escalation to upper management/HR was no help. Never given opportunity to present to upper management (which others on my team did regularly) despite repeated requests. All work-product produced was presented by managers as their own work with no recognition of who actually created it. Repeated attempts to set the record straight were met with threats of HR action for "lying to management"

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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