Worst job ever - Customer Service Representative Discover Employee Review

1.0
Sep 30, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to work at the comfort of your own home.

Cons

No feeling of team, environment is kind of secluded. You get worked like a hound and they pic favorites.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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