Good company but low pay with short break times - Customer Service Representative Discover Employee Review

3.0
Nov 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Very welcoming when first hired. Many opportunities to volunteer within the community. Good programs to support employees.

Cons

Low pay compared to amount of work. Short break times. Miscommunication between management and employees.

Explore other reviews about Discover

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

4.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong operational and risk-management culture - Discover appears to place significant emphasis on governance, documentation, audit readiness, and disciplined execution. This can provide stability and clear accountability.

Cons

Organizational change created uncertainty - The Capital One acquisition and integration contributed to shifting priorities, role uncertainty, restructuring, heavier workloads, and a lack of long-term job stability.

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