Open but deceptive culture - Risk Manager Discover Employee Review

3.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Most folks are kind, and the culture is open with a focus on customer service.

Cons

The "nice people" culture is deceptive as leaders will double cross you if it serves their purpose. Operationally run very sloppy. No focus on details or excellence. People are not held accountable. Lack of strategy and innovation.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

See reviews by: Helpful|Rating|Date|All