Great company - Team Lead Discover Employee Review

4.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent culture with great benefits. Company cares about their employees.

Cons

Promotion opportunities are few and far between. They have a policy to post and interview for roles, despite the fact that the hiring manager almost always already knows who they're going to hire before the job is posted.

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Before Discover fully merged with Capital One, it was a great place to work. There were great benefits and the day to day moved smoothly.

Cons

After Capital One took over, there were constant changes, not enough information given to employees, and we were basically switching leadership all the time.

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