Good company - IRA Specialist Discover Employee Review

5.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule if you have a good TL

Cons

Some of the rules that have been placed on accounts have no reasoning to share with the customer which makes communication hard

Explore other reviews about Discover

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training, shift differential, opportunities to excel in work

Cons

Dealing with difficult customers on a daily off an hourly basis. Frustration with computer programs leads to giving up

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

See reviews by: Helpful|Rating|Date|All