At your own risk - Acounts Manager Discover Employee Review

4.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay was good, rotating schedule. most calls were repetitive and scripted.

Cons

they care more about customer service than employees. they will let customers curse you out and talk to you any way as long as you get what they want done

Explore other reviews about Discover

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance when compared to other companies.

Cons

Leadership at the top level is very secretive and not so open about the decisions

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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