Not the best - Customer Service Representative Discover Employee Review

3.0
Nov 27, 2024
Recommend
CEO approval
Business Outlook

Pros

I don't think there is anything that great working for the company.

Cons

Can't disconnect calls when customers are screaming at you, if you work remotely and go to use the rest room and are gone for more than 2 mins, they will blow up your teams and phone. Heavy on communication which is fine but they don't communicate on their part. Not a good fit if you are working from home with small children.

Explore other reviews about Discover

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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