Discover Financial Services - Senior Account Specialist Discover Employee Review

5.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good management Super flexible work scheduling Great benefits Excellent potential opportunities to prospect growth Genuinely care about their employees Plenty of other opportunities to earn additional money Weekend hours and night shifts pay premium Holiday pay is double time and a half Starting PTO after training is 20 work days

Cons

A lot to learn at once, this includes running multiple systems at once, properly following polices, etc. (can be overwhelming) Starting pay was lower than expected. When they moved me to a new department after I finished my initial training they took a few weeks to update my pay and let me know why I was receiving the pay I got. They’re not very open with discussing pay. It’s like pulling teeth to get details.

Explore other reviews about Discover

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and great culture

Cons

Old tech stack but thats an opportunity for technologist

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work from home, good benefits

Cons

Very stressful. Calls would come in nonstop with no time to take breather between calls. Pay is on the low end for what we have to deal with.

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