Working at Discover - Sr Associate, IT Operations Specialist Discover Employee Review

5.0
Mar 29, 2025
Recommend
CEO approval
Business Outlook

Pros

pretty much everything is a pro working at Discover. The pay scales are generous, as an exempt employee you get a cash bonus and a bonus deposited in your 401k. I have great supervisors, I work 4x10's, they are extremely flexible with small schedule adjustments.

Cons

The big con is lack of mobility between teams if you dont have a BS. Another con specifically for me is not enough personnel on my shift. There are only two of us covering seven days with one overlap day, makes it hard to take a comp day for working a holiday.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

See reviews by: Helpful|Rating|Date|All