Bad managers with no accountability - Customer Support Representative Discover Employee Review

3.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Stable job with very predictable days.

Cons

Managers have no accountability and are no help when dealing with hard customers. It was so bad that I submitted an HR complaint and got fired right after I submitted it.

Explore other reviews about Discover

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from leadership Remote or in office optional Training and development

Cons

Lower pay compared to competitors Hard to advance within company No large bonuses or raises

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