Upper Mismanagement - Anonymous employee Diversified Employee Review

1.0
Jan 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees work hard and are friendly even though they are treated terribly.

Cons

Upper management has wasted millions of dollars and thousands of hours on systems that don't even work. The first project to roll out a new project management system was such an utter failure that it was completely abandoned. Now they've rolled out a half-baked system for the service department that doubles everyone's work. It doesn't even handle half of the volume of tickets. Most tickets have to be moved from the new system back to the old one in order to be worked. No one is allowed to speak up though because management is too busy congratulating themselves to realize they've just made everything worse. They should have just invested in fixing the old system.

avatar
Diversified Response
1y
We appreciate you taking the time to share your feedback about our management team. It's disheartening to hear that your experience with our leadership was not positive. We strive to maintain strong leadership that supports and guides our associates effectively, and we regret that this was not your experience. Your feedback is invaluable in helping us identify areas for improvement, and we're committed to addressing any concerns you've raised. We encourage you to reach out to our People Team at peoplecentral@onediversified.com to discuss your specific concerns in more detail.

Explore other reviews about Diversified

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid and Structured On-Boarding with good benefits.

Cons

Make mandatory learnings more job specific.

avatar
Diversified Response
2mo
Wow, thank you so much for awarding us with a 5-star rating! We're thrilled to hear about your positive experience at Diversified so far. Your feedback is incredibly valuable to us, and it reaffirms our commitment to providing an exceptional workplace environment for our associates. At Diversified, we strive to create an atmosphere where every team member feels supported, empowered, and valued. It's wonderful to hear that you've found our workplace culture to be fulfilling and conducive to your success. We're truly grateful to have you as part of our team. Thank you once again for your glowing review!
3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

They do have decent resources to work with and the pay is decent.

Cons

They shut down our local office, leaving many of us more or less on an island. For onsite services, there isn't much upward trejectory.

avatar
Diversified Response
3w
Thank you for taking the time to share your feedback and for your many years with Diversified. We're glad to hear that you've found the pay and resources to be positive aspects of your experience. Providing our teams with the tools and support they need to be successful remains an important focus for us. We also appreciate your perspective regarding career growth opportunities. While advancement paths can vary depending on role, location, and business needs, we are committed to supporting employee development and internal mobility and encourage employees to explore opportunities across the organization as they grow their careers. Thank you again for your feedback and for your continued contributions to Diversified.
See reviews by: Helpful|Rating|Date|All