All they care about is there beloved emirates. If your lucky enough to be on that team then great you will be ok. - Passenger Service Agent Dnata Employee Review

1.0
May 10, 2019
Recommend
CEO approval
Business Outlook

Pros

there are no pros working for this company

Cons

your treated like a robot, you cant do anything in uniform, they don’t even like you eating or drinking in public while your on your break. Unfortunately the other airlines they handle are at the bottom of the pecking order. The other airlines have to run without the correct staffing levels, they often recruit staff and they only get trained on emirates! Honestly don’t know why they bother handling other airlines!

Explore other reviews about Dnata

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Just about unlimited overtime during peak season

Cons

Have to work in all weather conditions and managers have less power over schedules and pay. It’s really all cooperate that handles that

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Theres no pros to working here. Literally not one.

Cons

Where do I start? First, whoever does the hiring sells you a dream and how it’s such a great place to work and of course I know working isn’t supposed to be fun and you’ll enjoy it, but it should at least be bearable. At this company it’s not. They overwork you and underpay you severely. The GM would even tell you to do work that’s completely unrelated to your dept. HR is deplorable. I had to interview with a director of HR, and he was sitting in his backyard, feet plopped up on his table, leaning back, and conducting an interview. He couldn’t even answer my questions clearly. The GM was decent but that whole company is just awful. The benefits are horrible, HR always has an attitude and it’s just not an ideal place to work. Only accept this job to build up your experience and get out.

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