Overly Stressful, Low Compensation - Senior Personal Banker Supervisor Dollar Bank Employee Review

3.0
May 20, 2020
Recommend
CEO approval
Business Outlook

Pros

Regular hours. 3 work events a year average. Good co-workers (if you're lucky).

Cons

Had to make cold calls, sometimes after hours during customers dinner time. Poor upper management. If you get a bonus it goes into your 401K only. Management will often side with the abusive customers over the branch employees. Poor technology, and even when it's upgraded it's years behind everyone else. Low pay for the amount of work you are expected to do. Pay raises with promotions are very meager. CEO that sees only what he wants to see. Forced to resume the work day even after the branch is robbed. Owed overtime pay to several current and former assistant managers and only repaid it after a court battle (and discouraged employees from taking owed money).

Explore other reviews about Dollar Bank

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Work Environment Reasonable Work Schedule Good Work/Life Balance Great Insurance Benefits and Work Benefits Great Training Programs Extra Holidays Off & Time Off Help everyday people

Cons

More pay always better Banking can be stressful One off questions can be hard to find but someone usually knows the answer at your branch

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

So far everything has been a Pro, total teamwork! Everyone is so kind and so helpful. My experience has been nothing but wonderful. My management team and coworkers are the best. They only seem to want the best for you and if you want to move up or go in a different direction, they are more than happy to help you!!! The training is great and very thorough!!!

Cons

I have not had any cons so far!!!

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