Lower pay, high job security - Customer Service Assistant Dollar Bank Employee Review

4.0
Apr 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and friendly coworkers. Rewarding jobs and ability to take on new tasks/responsibilities. No commission, base salary despite your ability to sell products.

Cons

Advancement to headquarters is limited, you have to be with the bank for 1 year. Pay is lower than other banks without reward for high emphasis on sales. Very standardized procedures/little room for creative processes.

Explore other reviews about Dollar Bank

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

So far everything has been a Pro, total teamwork! Everyone is so kind and so helpful. My experience has been nothing but wonderful. My management team and coworkers are the best. They only seem to want the best for you and if you want to move up or go in a different direction, they are more than happy to help you!!! The training is great and very thorough!!!

Cons

I have not had any cons so far!!!

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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