Great Company, Great Coworkers, Strong Management Involvement - Customer Service Assistant Dollar Bank Employee Review

4.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Great teamwork, strong Involvement from upper management, genuinely care for your well being and development, adequate training, and ideal place to learn banking fundamentals. Benefits are great, and there is room for advancement, love to promote from within.

Cons

Outdated technology, pay is lower than most banks

Explore other reviews about Dollar Bank

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

So far everything has been a Pro, total teamwork! Everyone is so kind and so helpful. My experience has been nothing but wonderful. My management team and coworkers are the best. They only seem to want the best for you and if you want to move up or go in a different direction, they are more than happy to help you!!! The training is great and very thorough!!!

Cons

I have not had any cons so far!!!

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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