It completely depends on your location and team - Lead Sales Associate/Key Holder Dollar General Employee Review

4.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

-If you have a good team, dollar general can be a fairly straightforward retail job that offers a broad range of skills needed for day-to-day operations in a relatively friendly work environment. I really liked my team and customers overall, and it offered me an opportunity to get started again after a gap in my resume with consideration for my health issues. They were extremely supportive and I was so thankful for the opportunity; but that only applies to this location, not the broader company.

Cons

-Since staffing is so light as a policy, not only do you juggle many hats at all times, but it can be a safety hazard. (A coworker may not hear you fall or a customer can easily corner you.) -Female employees were made to feel unsafe by customers at times and coworkers had to watch each other's backs, as the manager would not ban them unless it happened in front of her. She was often also a victim of this behavior and was trying her best, it was a difficult situation all-around. -DG Corp cares more for profits than employee safety and cameras are to catch employee theft, not monitor and document workplace safety/harassment. -Shifts were often staffed by 1-3 employees max, with people often opening alone. Corporate limits of assignable hours were cited as a constant issue by management.

Explore other reviews about Dollar General

5.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

It would help it it was easier and had instructions. It would help it bad number to call

Cons

It would help if there was a number to call for advice. It would help

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There will always be Dollar General stores

Cons

- Leadership is unclear, unfocused, unwilling to provide information, or support. It is all about their ego, being "right", and the good ole boys club. - Leadership is very performative and do not actually care for their employees wellbeing. They are looking for robots without lives. - Feedback is considered wrong and if you do not 100% agree with everything they say, you will be treated as though you committed a crime. They are interested in yes men only and will find a way to push employees out regardless of the validity. - Work life balance does not exist and org policies only apply to those that they like. They've chased all of their top talent away with terrible changes and framed it as a perk we asked for. - Every conversation, speech, memo, and email is fake and performative. They do not live what they say. - They copy every other retailer, are stuck in the past, and DEI was quietly eliminated to avoid the backlash like Target. - Facilities are outdated, broken, and cannot support the volume. If you like disgusting shared spaces, fake perks, and talentless leaders, this place is for you.

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