Perspective is everything. - Store Manager Dollar General Employee Review

4.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

My pay was amazing and the company spent the money where it was warranted. I work in an investor showcase market (this is going to be in the cons as well). I had DM's and managers from other districts help immensely in my store before investor and corporate visits. Staff was great and worked very hard. DM was very attentive and supportive when they could be. Let's be real, your job is as only good as your support system, I worked for very personable and supportive DM's who moved onwards and upwards due to their great work ethic, communication skills, and management style. They can either deflect and buffer the amount of crap coming from above or not, mine chose to balance themselves accordingly and kept the morale of the district going for the most part. If you are good, you will be recognized and exploited for promotion. This is a great job for a single person with no outside personal distractions, you can really go as far as you want. 401k matched $ for $ up to 5k a year.

Cons

Being in the investor showcase market and so close to Wall St. makes expectations sky high. Its ok because so are my personal expectations, but reducing payroll quarter after quarter and the demands of being a model store takes it toll on everyone. SM hours were well above 60 a week due to work load and lack of payroll. Gets to be a challenge to keep your staff engaged with all of the extracurricular activity of visits, and all the energy expended on preparation. Benefits are too expensive and you could actually do better buying them yourself. Investor visits with little prep time. Upper management in corporate constantly in the store. Stores in most of the other part of country had even less payroll and none of the salary. My training manager was with the company over 5 years and made less than 40k for a 2mil gross annual sales store. Its is extremely hard and almost impossible to balance work and personal/family. If you work for an incompetent DM, its game over. If your DM works for an incompetent RM, it could be game over for your DM, and who knows what kind of crony they'll be replaced with. You have to run the store schedule and you don't get to write it according to holiday, weekend, or expected increased volume days. Its computer based so its based on averages. There is very little flex involved and if store standards falter for any reason, this will be the first thing looked at to assign blame to the SM. Shrink can get out of control if you didn't hire correctly. Training is the same at every other company, you go into training and then into the frying pan so you have to be a good a reactivity when you can't be proactive.

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5.0
Oct 13, 2025
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CEO approval
Business Outlook

Pros

helping out people Organizing, lifting material.

Cons

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1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There will always be Dollar General stores

Cons

- Leadership is unclear, unfocused, unwilling to provide information, or support. It is all about their ego, being "right", and the good ole boys club. - Leadership is very performative and do not actually care for their employees wellbeing. They are looking for robots without lives. - Feedback is considered wrong and if you do not 100% agree with everything they say, you will be treated as though you committed a crime. They are interested in yes men only and will find a way to push employees out regardless of the validity. - Work life balance does not exist and org policies only apply to those that they like. They've chased all of their top talent away with terrible changes and framed it as a perk we asked for. - Every conversation, speech, memo, and email is fake and performative. They do not live what they say. - They copy every other retailer, are stuck in the past, and DEI was quietly eliminated to avoid the backlash like Target. - Facilities are outdated, broken, and cannot support the volume. If you like disgusting shared spaces, fake perks, and talentless leaders, this place is for you.

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