Pros
The company does a good job telling you what they expect and how they want you to merchandise the store ... most customers are terrific and (at my store) we have an excellent crew. District managers have been pretty good for the most part.
Cons
Where do I start: You're guilty until proven innocent (you're always presumed to have taken merchandise thereby contributing to high shrink) ... no chance AT ALL for a store manager to move up in the company ... the company discourages returns and voids even though in most cases I encounter it's inevitable (refer back to first comment, this is an extension of it) ... an insane amount of work with limited hours to get it done ... there is no "life" in work-life balance which has caused me emotional distress.