There is always something new to learn, we all learn a lot about customer service and the importance of it. - Assistant Manager Dollar General Employee Review

3.0
Mar 18, 2011
Recommend
CEO approval
Business Outlook

Pros

If you enjoy helping people and want to advance in a company Dollar General is the place for you. You have to be willing to learn and work hard. If you want a sit down job this is not the place for you, but if you can show your value in whatever job you do, you can advance.

Cons

The customers are our greatest resource so we must remember the customer is always right. This is hard at times when you get a grumpy customer. My goal is to have Mr. or Ms. customer smiling before they leave the store.If not a smile we hope they liked the service they got. The personality conflicts should not keep a person from advancing, but often they do.

Explore other reviews about Dollar General

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable Pay Safe Clean Great opportunities

Cons

Work/Life Balance Can be Stressful

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There will always be Dollar General stores

Cons

- Leadership is unclear, unfocused, unwilling to provide information, or support. It is all about their ego, being "right", and the good ole boys club. - Leadership is very performative and do not actually care for their employees wellbeing. They are looking for robots without lives. - Feedback is considered wrong and if you do not 100% agree with everything they say, you will be treated as though you committed a crime. They are interested in yes men only and will find a way to push employees out regardless of the validity. - Work life balance does not exist and org policies only apply to those that they like. They've chased all of their top talent away with terrible changes and framed it as a perk we asked for. - Every conversation, speech, memo, and email is fake and performative. They do not live what they say. - They copy every other retailer, are stuck in the past, and DEI was quietly eliminated to avoid the backlash like Target. - Facilities are outdated, broken, and cannot support the volume. If you like disgusting shared spaces, fake perks, and talentless leaders, this place is for you.

1
See reviews by: Helpful|Rating|Date|All