The absolute WORST choice you could ever make! - Store Manager Dollar Tree Employee Review

1.0
Mar 29, 2012
Recommend
CEO approval
Business Outlook

Pros

- Management will leave you alone, if they believe you are competent in running the store, simply because they are lazy. This is the only Pro working for this company.

Cons

- Company makes 52% MU on everything they sell but you will never have even close to the amount of labor needed to pick the store up off the floor, create a proper retail presentation and keep it clean. - Company policies will change, and will not be communicated to you as a store manager, BUT you will be held responsible. - You as the store manager will work 55-65 hours a week for minimum base pay with absolutely no hope of reaching your bonuses. After all if the bonus goals are set high enough, then they of course do not need to pay them out. - Customer & associate shrink is rampant in every store and quite impossible to stop since you, the store manager, are the only full time person working to stock 3200 cases onto the floor before the next load is recieved. - You as the store manager will be REQUIRED to run the store COMPLETELY ALONE throughout certain parts of the day because your labor WILL be that tight. You will be running register alone, with NO back-up, while stocking, assisting customers and running to the bathroom which takes you away from the from doors creating a very dangerous situation. The perfect setting for a Flash Rob. - Store Manager training is rudimentary at best. The training will last for 3 months and be completely ineffective in preparing you for what is in store. The only hope you will have is previous experience in retail. - You as the store manager will be held accountable for ALL associates breaks & lunches, including the length of each. If there are breaks and lunches missing, or if these periods are too short, you the store manager will be held accountable, - not the associate.....

Explore other reviews about Dollar Tree

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and energy. Responsible people.

Cons

Low pay compared to others. Few hours.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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