No advancement.. - Merchandising Assistant Store Manager Dollar Tree Employee Review

2.0
Feb 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Met amazing people, learned to do about 8 differently titled jobs in 1 go, most managers are nice enough to work with you on hours

Cons

No raises for part-timers and they hired on at minimum wage, the company treats their employees like thieves(bag-checks, locker checks, individual receipts on anything you purchase, unable to bring in outside food/drink if its from another store if DT sells it while employees are ordered not to interact with shop-lifters except to "offer them a basket." Ridiculous that you can be written up for buying a snack/drink on the same receipt but aren't able to tell a shop-lifter to remover the case of candy pars from their coat).. They expect far more from a bare-bones team than is actually possible(processing 1500 pieces of freight with no stockers in 6 days while also running the store?), upper management lets store managers get away with murder just to keep bodies in their stores, no real advancement once you're a manger, Constantly working holidays and they recognize only a few for legitimate holiday pay, never submit a complaint about your manager because there is no sanctity in anonymity, pay-rate is awful for management, especially when you consider all you're expected to do and maintain. Drive items are annoying and irritate your customers more than they drive a sale. The turn-out of employees is horrifying, I've seen over 20 people come and go in less than a year- so many our store manager doesn't remember half of them. Truck-days are horribly scheduled (your truck day can be saturday but you will not get a shipment until monday/tuesday and the times are all but random and constantly changing.) and they are impossible to make any plans around. Full-time benefits are far too expensive to afford on they pay you're offered. Little to no contact from upper-management makes employees feel like they are unable to be heard when it comes to concerns and complaints about problematic management or store/company policy.

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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