No proper training - Assistant Manager Dollar Tree Employee Review

1.0
Jun 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible hours available to employees

Cons

No proper training , was trained by every employee Of course everyone did it their own way. The Management team didn’t work like a team should together ,instead they would make 1-2 of the 4 managers at my store over work while the other two just hung out in the office and walk around the rest of the day. Punishment was put on random people and never on the people who actually broke the rules/procedures. There was never any consequences to someone’s actions. Only one register was open and if we got lucky we would get maybe a second one . It would lead to us having one register open with 20+ unhappy customers on a very busy night. Never had time to sweep/Mop the floor at the store so we would always have filthy floors.

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

See reviews by: Helpful|Rating|Date|All