I was treated unfairly - Assistant Operations Manager Dollar Tree Employee Review

1.0
Oct 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Making store look nice, I learned how to be a team player

Cons

Rude customers, low pay, and I was passed over for a promotion, even though I was a loyal hard worker

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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