Its a dollar store. - Management Dollar Tree Employee Review

3.0
Feb 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Not rocket science. Great place for students or those who need flexibility, or do not want to work long hours or need to. Not a lot of heavy lifting or physical labor. Making customers happy by offering them a place they shop at that they feel is saving them money,

Cons

There is minimal training for the employees. at any level. Skeleton crews. Expectations of productivity for the undesirable wages, employee turnover. Being expected to work off the clock, when there isn't any one to manage the cashiers requests, receive freight, stock product, answer phone calls, help customers with problems and exchanges while they are clocked out? you cannot leave the store unmanaged, but you have to clock out for a break.....If you are off the clock, you are not working...not managing...No inventory control, merchandise placement plans that don't fit the space in the store, too many items not enough homes, not enough product being allocated to the store to satisfy the demands of the customers...

Explore other reviews about Dollar Tree

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership that cares about their Associates. Opportunities to grow skills and knowledge via trainings and cross-team ventures. Employee Relation Groups that are important to a diverse workforce.

Cons

Pay is lacking for the experience gained. Annual performance review is not indicative of the work put it. Follow up on issues is not consistent. Some employees are disciplined for small infractions while others are provided zero repercussions for blatant failure to abide by the rules.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Dollar Tree provided valuable hands-on leadership experience across every aspect of retail operations. I strengthened my skills in inventory management, merchandising, freight planning, staffing, customer service, compliance, and operational execution. The fast-paced environment challenged me to think quickly, prioritize effectively, and develop my team while delivering results. The relationships I built with my associates and customers were by far the most rewarding part of the job.

Cons

The workload often exceeded the labor hours provided, making it challenging to consistently meet operational expectations. Store managers were frequently expected to handle multiple responsibilities while working with lean staffing levels. Facility and equipment issues sometimes took longer than expected to resolve, and support from upper management could be inconsistent. While the job offered valuable experience, maintaining work-life balance could be difficult during peak freight and seasonal periods.

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