Great job, not so great company - Assistant Manager Dollar Tree Employee Review

3.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

- I love my coworkers and we all get along wonderfully - Work is fairly straightforward most of the time - Pay is decent - Regular customers are very friendly and make the job that much better

Cons

- Corporate has unrealistic expectations for their employees, and offers little to no help when employees attempt to address criticisms - Benefits are limited to Full-Time employees only, which typically only consists of the Store Manager and Freight Manager/Merch Manager - Not a lot of hours available for people searching for a consistent schedule or overtime - Understaffing is prevalent at almost every store - There is sometimes a lack of communication between management, which leads to confusion when completing tasks or addressing in-store repairs.

Explore other reviews about Dollar Tree

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and energy. Responsible people.

Cons

Low pay compared to others. Few hours.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are kind and honest. The work is fun when it can be and some of the customers have a good spirit. When it comes to your break, you can at least afford your snacks/meals cause they're cheap. I find it fun to look into what my customers are buying. Managers are great and modest about their greatness. Would recommend to a friend because there are worser places to work at.

Cons

Some people have been consistently calling out in my area and I am burnt out from people who don't show up when they're scheduled to. If you're a cashier, you only get a ten minute break and it's not enough time for ramen. You'll feel lucky when you get 30 minutes for covering someone else's shift. Corporate is dramatic with some of their rules, like it's considered theft if you don't pay for your food, but you require a manager to be present in order to pay for it, and managers can be busy at times. Some customers can be quite impatient whilst making the line longer with demands, especially if they don't calculate their finances whilst shopping. Some of the technology is old and when it's broken down, I am told that I am not allowed to put "out of order" signs up. Some customers don't understand that they should never pay with a $100 bill early in the morning at any store. If you want to volunteer and do extra work without a payroll, you will be told that you can get written up for it because they have to pay you. The trainings on workday are obvious that they're old by many years and have not been updated to match new policies.

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