Avoid this company - it will use you up and burn you out. - Operations Assistant Manager Dollar Tree Employee Review

1.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good people at the store level (mostly) - Mostly kind customers - Proud of being able to assist in providing affordable essentials to the community. - Quick promotional opportunities available

Cons

- There's never enough hours allocated by corporate to ensure full staffing of the store and completion of all tasks - Endless freight with no end in sight; endless list of other tasks to complete that are never fully completed because of short staffing and being redirected to other needs within the store - High school level workplace drama - No real breaks for assistant managers; wage and hour violations as a result - Unsafe work environment at times - assistant mgrs sometimes required to run store alone at night, which is an incredibly risky practice - Zero work life balance especially for part time positions; completely open availability seems to be required for managers - Atrocious pay: less than $3 above the minimum wage as an assistant manager, $0.85 above min wage for cashiers. - Schedules sometimes change on very short notice (even the day of) without notification to staff from district level management - No regular specific days off; impossible to plan around the schedule due to inconsistency - Mentally draining and exhausting - rampant burnout in lower level store management. - Many strict policies and procedures that can be easy to forget about/unknowingly violate, running the risk of discipline - Training is not thorough enough - Assistant managers have no life and are basically slaves to the store.

Explore other reviews about Dollar Tree

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and energy. Responsible people.

Cons

Low pay compared to others. Few hours.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are kind and honest. The work is fun when it can be and some of the customers have a good spirit. When it comes to your break, you can at least afford your snacks/meals cause they're cheap. I find it fun to look into what my customers are buying. Managers are great and modest about their greatness. Would recommend to a friend because there are worser places to work at.

Cons

Some people have been consistently calling out in my area and I am burnt out from people who don't show up when they're scheduled to. If you're a cashier, you only get a ten minute break and it's not enough time for ramen. You'll feel lucky when you get 30 minutes for covering someone else's shift. Corporate is dramatic with some of their rules, like it's considered theft if you don't pay for your food, but you require a manager to be present in order to pay for it, and managers can be busy at times. Some customers can be quite impatient whilst making the line longer with demands, especially if they don't calculate their finances whilst shopping. Some of the technology is old and when it's broken down, I am told that I am not allowed to put "out of order" signs up. Some customers don't understand that they should never pay with a $100 bill early in the morning at any store. If you want to volunteer and do extra work without a payroll, you will be told that you can get written up for it because they have to pay you. The trainings on workday are obvious that they're old by many years and have not been updated to match new policies.

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