Decent - Customer Account Specialist II Dominion Energy Employee Review

3.0
Jun 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Dominion is a good company to work for as far as benefits & the pay is pretty good.

Cons

Leadership in the customer service department Supervisors & team leads did not want to take escalated calls

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Dominion Energy Response
5y
Thank you for your feedback and for sharing your experience. This information has been forwarded to the leadership team that over sees the Customer Experience group and plans were already in motion to work on some of the topics you mentioned. We place a high importance on managing work/life balances for our employees and establishing a positive work environment for the customer service team. They perform an important function within Dominion Energy and we appreciate the time you spent with the group. Thanks again for your review and good luck to you in your career!

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Pros

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Cons

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