Pros
The office is full of wonderful staff that really want to make a difference and work as hard as they can for the business. Dedicated, passionate, and want to contribute everything that they've got to see the business succeed. Laid back, flexible, and easy going makes for a comfortable work environment.
Cons
- Upper management is out of touch with customers and their wants and needs, and will not listen to employees when providing customer feedback. - Upper management does not seem to care about employees - only looks at the bottom line- - - Pay is extremely low for expectations, annual increases do not cover cost of living increases. - Upper management does not believe in motivation of employees, feels that they should be happy that they have a job, regardless of the state of the business - Corporate office management does not care about hearing the opinions of employees not in the Virginia office - Messages and answers to questions are often different depending on who you speak to, senior management included - "Hush hush" mentality, secretive - "Do more with less" - Expectations from senior management are unrealistic, and not based on any factual reporting. goals are set based on what senior management believes should be possible, and numbers pulled out of the air, not on any other forms of reporting. - Promise advancements to customers, but does not deliver. - Changes direction constantly, without waiting for results to prove, or disprove that processes are working.
