Pros
The only thing I enjoyed about this job was getting free pizza every time there was a rejected order. At least they make effort to not waste food.
Cons
Domino's has the reputation of having fast deliveries. They achieve this by pushing their employees to their limits, both physically and mentally. You basically have to be able to assemble the orders and rush out the door as quickly as you can, drive as fast as you can do so legally in order to get to the customer's home on time, and not get lost along the way. They discourage using GPS navigation systems because the process of entering in the information can take up precious delivery time, and urge you to use (and memorize) their directions instead. They watch you like a hawk in order to keep track of your time, if you get lost they will call you and yell at you to hurry up, and if you're a minute late getting back they will also get mad. They no longer do the "30 minutes or your pizza is free" due to the amount of traffic accidents this caused, but they still frown heavily upon deliveries that take longer than 30 minutes. Did I mention that delivery drivers have to assemble the orders themselves? That means taking the food out of the oven (and quickly too) while being careful not to drop them, and if there are a lot of items in the oven and no one is there to attend to the oven they will all fall on the floor because they are moved through the oven on a conveyor belt. You also have to find the right boxes for everything, on good days (which there are not too many of) someone else will have put the labels corresponding to your order on the correct boxes and placed them on the shelf, but if not you have to find the labels and label everything yourself. Oh, and the labels are not very easy to read at all. Sometimes they won't even have boxes already folded and you have to fold them yourself. Oh and if the customer ordered anything in addition, like salads (which if there weren't any that were already made you had to make it yourself), dipping sauces, drinks, etc. you had to round these things up as well. So basically you have to get the boxes together as quickly as you can, label them, take the pizzas out of the oven, slice them, box them up, put it in the heat bag, round up additional items, "dispatch" the order (basically telling the computer that you're leaving), and run out the door as quickly as possible. If you can't do these things quickly, you won't last long. But the thing I absolutely hated about this job more than anything else was the manager. He basically didn't train me to do all of these things upon hiring me, my "training" consisted of watching videos on the computer which didn't explain anything about where things were located in our particular store or how to read the delivery labels which as I mentioned were not easy to read at all, and he basically expected me to be perfect the first time. Shortly after hiring me, the manager hired a relative of his (as he was getting desperate because nobody wanted to work for him) and proceeded to give him quality training. This was against the rules, as mangers are supposed to treat everyone equally and not be biased. I regret not saying anything to the owner of the store, I really should have. Instead I simply asked the manager when he would train me, he told me he would show me these things eventually but he never did. I think he expected me to learn everything quickly, but I'm just not a fast learner. I also don't do a good job when I rush to do things. After dropping two pizzas on the floor while taking them out of the oven, the manager didn't even try and show me the right way to take them out, instead he yelled at me, told me that I ought to be ashamed of myself because none of the other employees had ever dropped a single pizza, and then forbade me from attending to the ovens which made it difficult to do my job. In general he was just so abrasive, he yelled a lot, used abusive language, would say things to humiliate me in front of the other employees (and customers as well), and when he was really upset, he would throw things across the room. Very unprofessional. I worked there for about a month. Had I lasted longer there, I would have also had to answer the phone and take orders and assist with making the pizzas on days where they were short-staffed in addition to everything else, but I quit before I got to this point. Had I known that being a pizza delivery driver was this difficult I would never have accepted the job. Not sure whether all pizza restaurants are like this, or just Domino's. Worst place ever!