Csr/Shift Leader - Customer Service Representative/Shift Leader Domino's Employee Review

3.0
Jul 8, 2015
Recommend
CEO approval
Business Outlook

Pros

A generous amount of over time. Fast paced so time Flys, nice boss and a few nice co-workers. There is a real since of family at Dominos and you will learn a lot about hard work, personality types, and the workings of a top fast food company seriously. Healthy competition between stores makes you wanna thrive every day. You will even pick up a little information about sales; really good starter job.

Cons

Crew members are either positive, up beat, and hard working. Or pessimistic, irritable, and lazy. Lost of lazy people who work when they want to and won't be fired because of the stores need of them due to high sale value. Not to mention dramatic teens who haven't learned the qualities of being a team member, but most importantly how to be leaders and have respect for themselves and their elders. Managment is nice and understanding to the point of having an extra father or mother but lack a since of balance for the company environment. They schedule hours inadequately for given times (mostly during peak hours), won't promote within unless you go to scheduled class at the corporate office forcing you to stay in the same place. Furthermore classes can be impossible to go to for students (high schoolers, full time college kids) who really would like to grow with the company. They sometimes reward due to seniority to people who don't deserve it. The environment can be hostile if there are problems between co-workers. I can't tell you how many times I've wanted to knock someone out because of their disrespect towards me and others (or I'very felt threatened enough to defend myself). Lastly they expect key players to pick up the slack; everybody can't stay 3-5 after their scheduled time to help out because of incompetent people. They will call you on your day off most times to help out because somebody didn't show or the day crew was scheduled to light. Managment got irritated because I finally said I couldn't come in; yet I came in on days off most times because I knew the company would need help and almost every day I stayed hours pat my scheduled time to help even when their shift leaders wouldn't even answer their sale. People have lives Dominos especially college kids like me.

Explore other reviews about Domino's

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips, get to eat pizza whenever you want

Cons

You need to work late nights

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Low stress driving in your own vehicle and tips are a nice incentive to smile. Time goes by quickly.

Cons

Wear and tear on vehicle, mileage aside. New tires. Ac running all day. Taking down your vehicles value by driving it constantly. The smell of pizza in your interior. Time goes by quickly. Wake up one day and you’re 50 with another broken down car delivering pizzas with no retirement plan.

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