Easy job but disorganization causes delays - Global Advocate DoorDash Employee Review

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is easy because it's helping other support tiers with more complex cases so you're not taking live escalations directly from customers or dashers.

Cons

Disorganized, some issues have no clear resolution path & different departments are not aligned on SLA's creating delays in resolving customer / dasher issues. Leadership throws you into pilots without setting clear expectations on what pilot goals are & how long it will last, providing little to no transparency.

Explore other reviews about DoorDash

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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