Amazing Family of Brilliant & Talented People! - Operations Manager DoorDash Employee Review

5.0
Aug 4, 2016
Recommend
CEO approval
Business Outlook

Pros

I am so impressed with the QUALITY of people in the DoorDash family. I appreciate that the Recruiting Team is selective about the folks they interview and ultimately bring onto the team (and the ones we ask to leave if it turns out they're not a good fit). I've previously worked in places where there's been a lot of drama and tension because the company let "bad apples" stay (which created tension, stress, and negativity at the office). DoorDash is very careful about making sure that people on the team are motivated, committed, and properly compensated for their hard work and brilliance. I've also worked at companies that are incredibly secretive and create a hierarchy of power and only reveal little bits of info to small select groups (which breeds fear, speculation, and resentment). So it's refreshing to be a part of this transparent and supportive culture at DoorDash. I greatly appreciate the level of flexibility we have when it comes to working hours that jive with one's lifestyle. As long as we are getting our work done, we don't have to be planted in a chair for 8 hours straight, 5 days/week on a rigid schedule. I appreciate the mentality of focusing on people's strengths or "superpowers" versus stressing out over their weaknesses. I think it's a much more effective manner of managing by recognizing what a person does well and encouraging more of that behavior/action (instead of trying to force people into a mold that will just consistently break). There is a LOT of room for career growth and exploration within the company for those who are ambitious and work hard. It's a great place to begin a career. The amazing people, supportive atmosphere, fun spirit, and inspiring vision make DoorDash an exciting place to come to work every day. Aside from the interesting and challenging work, we're constantly being encouraged (and supported) to grow and learn MORE! We have access to a lot of resources and trainings, and we're encouraged to take risks and be proactive with our creative ideas and interests. It's a very collaborative and supportive community. I feel incredibly privileged to work with remarkably talented, humble, kind, active, generous, and extraordinary colleagues at DoorDash. This is a place where I plan to work for many years, and will continue to be offered career advancement & compensation increases. DoorDash is booming as a business and has a solid and exciting future in the on-demand delivery space. I am super pumped about the direction we're headed, and believe strongly in our community-driven mission. We focus on loving our customers (which includes merchants, dashers, and everyone who orders from us). We believe in excellent customer service, which also says a lot about how we treat each other, with respect and kindness. + Challenging & Interesting Work + Flexible Schedule + Generous Benefits + Competitive Salary + Complimentary Meals, Snacks, Beverages + Great Perks (Gym Reimbursement!) + Amazing People + Career Growth Opportunities + Supportive Environment + Transparency + Discretion + Honesty + Active & Healthy Employees + Brilliant Coworkers + Fun Atmosphere + Startup Life + Positive Energy

Cons

Some folks aren't cut out for a startup atmosphere. We are not a traditional, old school, conservative, rigid, and narrow-minded company. We believe in taking risks, we don't have private offices (the CEO/Founders and other leaders all sit among us). We believe in taking a great idea and putting it to the test (be an owner!). There's a ton of flexibility here, so someone who wants a cookie-cutter 9am-5pm predictable job would not enjoy it here. We're a creative, courageous, and clever group of people. We believe everyone should be their authentic self, so we're anti-discrimination, and everyone is encouraged to dress, talk, and live how they want to. Again, if someone is looking for a stuffy corporate setting where there's a dress code and a thick rule book, you won't find that at DoorDash. Yes, we do have a lot of folks that put in a lot of hours, but it's a reflection of their dedication and commitment. We also have an open vacation policy, so you can take a break whenever you need to. DoorDash also advocates flexible schedules and working from home, so there's definitely a good & fair balance for the long hours.

Explore other reviews about DoorDash

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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