Choose a different startup - Anonymous employee DoorDash Employee Review

2.0
Sep 17, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office, close to Bart, typical startup perks. Bunch of smart, competitive, young people usually with banking or consulting experience (which could be a plus).

Cons

Where do I start? On-demand delivery is not a hot space to be in anymore. Margins are low and you need to be a market leader to generate any decent profit. Company took a downround in the last round of fundraising. No one here actually cares about the vision of the company, including the founders (despite their pitch to employees). People left their cushy corporate jobs expecting to make bank here...a mistake in hindsight because the options are worthless today. If there was a liquidity event, investors get paid out first and there is little left for employees. They oversell the positions during the hiring process. Roles are not as good as promised. Recently there has been a lot of restructuring in the company. Quite a few early employees left. Culture has become toxic with plenty of finger pointing and politics. People will throw you under the bus to look good. If someone has an issue with you, they'll talk crap behind your back. CEO only listens to the people in his inner circle. "Senior leaders" have a lot of ego and will complain about you to your manager if you disagree with them (quotations used because most of the "senior" team aren't that senior in experience). If you want to work at a place where you are under paid, over worked, constantly need to watch your back, play politics, and come out financially worse than at a 9 to 5 job, then DoorDash is the place for you.

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DoorDash Response
9y
Thanks so much for the feedback; we really appreciate hearing from our current and past employees. Many of us do love working in the logistics space because of the short and long term challenges it brings. There isn’t a simple answer to many of the questions we face but we are proud that we are setting and hitting amazing goals/milestones here at DoorDash. We are confident that if we can maintain focus then we’ll be the prominent player in the space. Furthermore, we know that DoorDash’s success is ultimately rooted in the success of our employees. Our People team is here to help our employees work on the things they are passionate about, and offer a safe environment to work in. This feedback is helpful in helping our People team evolve our programs and continue to be an employer of choice. Please feel free to reach out our way if you have any further feedback. Thanks so much, and have a great day!

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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