It was a hot mess. - Operations Manager DoorDash Employee Review

2.0
Nov 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- You can learn a lot, fast if you're lucky to have a leader who is invested in you - Catered lunch and dinner when working - Full health coverage - Open vacation policy

Cons

- Hardly any CEO presence. He means well, but isn't inspiring - Lacking in experienced senior leadership leading to lack of direction - Extremely male dominated. Very fratty environment most of the time - Lots of young and arrogant people being promoted to senior/director roles who just want to run the show - Talk about improving diversity, but not much gets done about it - Overall culture isn't great. Each person/team is out for themselves most of the time - Commuting to downtown SF is a pain. Could offer better commuter benefits - This is coming from an internal employee-- Drivers really aren't treated fairly or set up for success!!! Train and pay them better and they will do a better job!

Explore other reviews about DoorDash

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- great healthcare - great recruiting leadership - great compensation

Cons

- limited promotion opportunities - layoffs due to struggling economy

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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