Don't care about people, dysfunctional leadership - Operations Leadership - General Manager DoorDash Employee Review

1.0
Apr 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Co-workers are so smart, brilliant - all very fast-moving. True start up experience in terms of people who are action-oriented, hustlers. You will work extremely hard, at all hours, but this is part of the the startup life. You will get paid well.

Cons

At a local level, people are actively advised to "ignore HQ". The local teams have no respect for HQ and vice versa. Feedback will get you fired. It's not just me - this was the most turnover I had ever heard of. By the time of my departure, ~5 local and HQ senior leadership were quitting every month, despite being ~50% of the way through to vesting. They just couldn't take it. Also Culture – skews extremely male and frat. Company wide events made those who dont drink feel unwelcome. Leaders are uninspiring.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

diverse environment, competitive salary, nice people

Cons

location should not be here

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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