Awesome Company To Work For, But You Better Be Adaptable - Merchant Success Manager DoorDash Employee Review

4.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

-Flexible work hours -16 weeks maternity leave paid off in full (both male and female) -Awesome medical coverage -Massive career growth opportunities within the department & outside of it -Fun culture

Cons

-Base salary is not competitive for being a tech company -No unlimited PTO -No 401k match -Whiplash with process and goal changes every quarter -Transitioning out of old technology - major bottlenecks -"Grew faster than we can keep up" -Officially Public, which means revenue and growth is all that matters (shareholders are now the primary priority)

Explore other reviews about DoorDash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

diverse environment, competitive salary, nice people

Cons

location should not be here

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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