Great company, not so great department - Merchant Experience Partner DoorDash Employee Review

4.0
Dec 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing health benefits, gorgeous office, snacks and drinks in office, free lunch when in office, diverse staff, fantastic teammates, suggestions do seem to be heard and advice on things taken into consideration if something isn't working

Cons

The MXP department is a new department and experiencing some ROUGH growing pains. Constant protocol changes, training doesn't prepare you for the job, they say we have unlimited time off but it's FCFS and only 10 people can be off at a time when there are 200 of us and it seems like the same 2-3 people are always taking a week off at a time. We get everything dumped on us, blamed for everything and feel like the wicked red headed stepchildren of DD.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good salary and I really like it

Cons

Difficult sometimes but overall good

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You make tips and get to shop at a lot of stores. More areas are open for delivery. You don't go far and have specific zones, like cities, you stay in usually. They give you a special tier of being a Dasher when you're doing the best deliveries, they're called tiers from silver to gold to platinum. Platinum gives you the dash now button allowing you to dash whenever.

Cons

Sometimes the delivery will get marked as if you didn't deliver the item and it gets put on you. There's sometimes drastic waits between orders. The restaurant may be closed or out of the thing the customer ordered. You can't decline order or else the acceptance rating goes down and you'll lose the certain requirements to be a higher tier driver.

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